Evailable for hardware manufacturers
The best service operations platform
Holistic monitoring of your products is becoming increasingly important. In particular, a detailed yet clear analysis of charging stations forms the basis for efficiently processing service cases. Evailable is the first system to focus on the charging station hardware.
Find patterns
A lot of data equals a huge potential for insights – if the root cause can be recognised. After all, service can only be provided efficiently and accurately if the root cause can be quickly identified. Thanks to machine learning, Evailable makes it possible to check immediately whether it is an individual case or a cluster fault.
Stay on top of SLAs
The requirements of SLAs (Service Level Agreements) are placing higher expectations on the operational readiness of charging stations. A fast response time and effective fault clearance are essential for this. Evailable allows you to maintain the overview, track KPIs and analyse failures quickly and easily. Automation for creating and filling service tickets actively reduces the workload.