As charging networks grow, so do the demands for availability and operational stability. This case study shows how Evailable, in combination with the vaylens platform, improves the reliability and performance of charging infrastructure through AI-based analytics and automation.
About vaylens
vaylens – Scalable EV Charging Platform for Modern Charge Management
vaylens offers a scalable EV charging platform for managing charging infrastructure. As charging networks grow, so do the demands for transparency, efficiency, and operational stability.
In combination with Evailable, vaylens customers additionally benefit from AI-based analytics and automation that measurably improve the operation of their charging infrastructure.
Takeaway: vaylens provides the foundation for scalable charge management, which is further optimized by Evailable.
Challenges & Complexity
As charging networks grow, the operational complexity of managing charging infrastructure increases significantly.
Key challenges:
- Limited transparency: Not all issues are visible through technical error messages
- High data complexity: Large volumes of operational data from different systems
- Difficult root cause analysis: Failed charging sessions are often not clearly attributable
- High operational effort: Manual monitoring and troubleshooting
- Availability risks: Undetected issues lead to outages and failed charging sessions
Takeaway: Operators need a solution to detect issues early, reduce complexity, and ensure reliable availability.
Solution & Implementation
To address these challenges, Evailable is integrated into the vaylens platform as an AI-based optimization layer.
Evailable enhances vaylens through:
- Analysis of OCPP data, master data, and operational signals
- Early detection of patterns indicating potential issues
- Automated healing and remediation
- Identification of issues not visible through traditional error messages
- Data-driven transparency into the health of charging infrastructure
Approach: The integration is enabled via open APIs and follows a plug-and-play logic. This allows new systems to often be connected within just a few hours.
Takeaway: Evailable brings predictive intelligence and automation into the vaylens platform, enabling a proactive operational model.
Results & Benefits
The combination of vaylens and Evailable significantly improves the performance and reliability of charging networks.
Key benefits:
- Over 90% successful charging sessions
- Reduced outages through early detection and automated remediation
- Lower operational effort thanks to automated analysis and processes
- Higher availability of charging points
- Several million euros in secured revenue through more stable operations
Takeaway: Evailable measurably increases success rates, availability, and the economic efficiency of charging infrastructure.
Conclusion
By combining the vaylens EV charging platform with the AI-based optimization of Evailable, operators gain both a scalable backend and intelligent control capabilities for day-to-day operations.
While vaylens provides the foundation for charge management, Evailable delivers data-driven analytics, automated issue resolution, and continuous performance improvement.
This enables more stable operations, reduces outages, and sustainably increases the reliability of charging sessions.
Takeaway: Evailable enables vaylens customers to operate their charging infrastructure more efficiently, reliably, and at scale.
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